Asking for Information 問資料
基礎Excuse me 開頭。
- 問資料三步：Excuse me → 問句 → 多謝。
- 禮貌字：please、could you、thank you。
- 常用問句：Where is...? / How much is it? / What time does it open?
文體小知識：Useful questions.
§課文原文 Passage
1Emma: Excuse me, could you help me, please?
2Staff: Of course. How can I help you?
3Emma: Where can I buy a ticket to Central? My mum is waiting outside.
4Staff: You can buy one at the ticket counter over there, next to the front entrance.
5Emma: What time does the next train leave?
6Staff: It leaves at three fifteen. Please hurry, or you will miss it!
7Emma: How much is a child ticket?
8Staff: It is eight dollars. Cash only, please.
9Emma: And how old must my little brother be to use a child ticket? He is five years old.
10Staff: Children under twelve can use child tickets, so your brother is fine. Children must travel with an adult.
11Emma: Which platform does the train leave from?
12Staff: Platform six. Follow the yellow signs, and you will find it easily.
13Emma: Thank you very much for your help.
14Staff: You are welcome. It is my job. Do you need a map of the station?
15Emma: Yes, please. That would be very helpful.
16Staff: Here you are. Have a nice and safe trip!
§逐句中文翻譯 Sentence-by-sentence translation
Emma: Excuse me, could you help me, please?
Emma：不好意思，可以幫幫我嗎？
Staff: Of course. How can I help you?
Staff：當然可以。有什麼可以幫你？
Emma: Where can I buy a ticket to Central?
Emma：在哪裡可以買去中環的車票？
My mum is waiting outside.
我媽媽在外面等著。
Staff: You can buy one at the ticket counter over there, next to the front entrance.
Staff：你可以在那邊的售票處買，就在正門旁邊。
Emma: What time does the next train leave?
Emma：下一班車幾點開？
Staff: It leaves at three fifteen.
Staff：三點十五分開。
Please hurry, or you will miss it!
請快些，否則就趕不及！
Emma: How much is a child ticket?
Emma：小童票多少錢？
Staff: It is eight dollars. Cash only, please.
Staff：八元。只收現金。
Emma: And how old must my little brother be to use a child ticket?
Emma：那麼我弟弟幾歲可以買小童票？
He is five years old.
他五歲。
Staff: Children under twelve can use child tickets, so your brother is fine.
Staff：十二歲以下的小朋友可以用小童票，所以你弟弟沒有問題。
Children must travel with an adult.
小朋友要大人陪同才可以搭車。
Emma: Which platform does the train leave from?
Emma：班車在哪個月台開出？
Staff: Platform six. Follow the yellow signs, and you will find it easily.
Staff：六號月台。跟著黃色指示牌走就很容易找到。
Emma: Thank you very much for your help.
Emma：非常感謝你幫忙。
Staff: You are welcome. It is my job.
Staff：不必客氣，這個是我的工作。
Do you need a map of the station?
你需要車站地圖嗎？
Emma: Yes, please. That would be very helpful.
Emma：好呀，謝謝。那就太有幫助了。
Staff: Here you are.
Staff：給你。
Have a nice and safe trip!
祝你旅途愉快、一路平安！
1重點摘要 Summary
Excuse me 開頭。
2生字卡 Vocabulary
打擾。
哪裡。
多少錢。
多少歲。
幾點。
可不可以。
請。
多謝。
3逐步講解 Steps
- 開頭向陌生人詢問資料，先用 Excuse me 開頭。例句：Excuse me, may I ask you a question? 要注意 Excuse me 與 sorry 不同：Excuse me 用在打擾別人之前，sorry 用在冒犯別人之後；開頭喚起對方注意，等對方回應後再提出問題，交談才會自然；說的時候面帶微笑、音量適中，有禮貌的態度能讓對方更樂意幫忙。
- 問句問資料的核心是疑問詞：where 問地點，how much 問價錢，what time 問時間。例句：Where is the post office? How much is the ticket? 要注意疑問詞開頭的問句用倒裝語序，例如 What time does it open 中的 does 要提前；問什麼資料就選對應的疑問詞，不能混用；問句結尾語調上揚，聽起來才有禮貌。
- 禮貌禮貌用語貫穿整段交談：請求時加 please，得到幫助後說 thank you。例句：Could you tell me the way, please? 要注意 could 比 can 更客氣，是問路與詢問的首選；對方回答之後要立即道謝，例如 Thank you very much；對方回應道謝時，可以說 You are welcome 或 Have a nice day；禮貌用語雖短，卻是口語考試的評分項目。
- 例子完整例子：Excuse me, where is the toilet? 這句示例包含三個要素：Excuse me 引起對方注意，where 提出疑問，句尾用問號。例句：Excuse me, where is the nearest MTR station? 要注意 nearest 是 near 的最高級，表示最近的；實際運用時把地點替換即可，例如 the library、the car park；先模仿這個框架造句，再逐漸換用其他疑問詞，就能查詢各種資料。
- 常用問句三條問句可以應付大部分場合：Where is...? 問地點；How much is it? 問價錢；What time does it open? 問開放時間。例句：Where is the bookshop? How much is this pen? What time does the museum open? 要注意三句的結構各不相同：Where is 之後直接接地點；How much 與 What time 之後要用 does 提問，動詞用原形；背熟這三句，購物與問路都夠用。
- 覆述確認聽完對方的答覆後，覆述一次以確認理解。例句：So it opens at ten. Thank you very much! 要注意覆述時以 so 開頭，把對方的答覆簡短地重說一遍，如果資料有誤，對方會即時糾正；這是防止聽錯的重要技巧；覆述之後緊通道謝，讓交談圓滿結束；如果沒有聽清楚，可以說 Pardon? 或 Could you say it again, please? 請對方重複。
5例題示範 Example
問題：怎樣有禮貌地詢問書店的開門時間？
- 第一步：以 Excuse me 禮貌開場，並用 could you 提出請求，例如：Excuse me, could you help me, please?
- 第二步：提出主題問題，用 What time does 加主語加動詞原形，例如：What time does the bookshop open?
- 第三步：留心聽對方的答案，例如：It opens at ten o'clock.
- 第四步：覆述對方的答案以確認理解，並即時道謝，例如：So it opens at ten. Thank you!
- 第五步：以更完整的感謝與祝福收結，例如：Thank you very much. Have a nice day!
- 答案：示範問答：Emma: Excuse me, could you help me, please? What time does the bookshop open? / Clerk: It opens at ten o'clock. / Emma: So it opens at ten. Thank you very much!
6常見錯誤 Mistakes
76 題快測 Quick check
Q1打擾別人開頭？
Q2問地點？
Q3問價錢？
Q4問時間？
Q5禮貌用什麼？
Q6Could you 用途？
8重點回顧 Recap
- 問資料三步：Excuse me → 問句 → 多謝。
- 禮貌字：please、could you、thank you。
- 常用問句：Where is...? / How much is it? / What time does it open?
- 疑問句結構：疑問詞 + is/does + 主詞。
- 聽完答覆覆述一次確認，先不會行錯路。