Asking for Information 问资料
基础Excuse me 开头。
- 问资料三步：Excuse me → 问句 → 多谢。
- 礼貌字：please、could you、thank you。
- 常用问句：Where is...? / How much is it? / What time does it open?
文体小知识：Useful questions.
§课文原文 Passage
1Emma: Excuse me, could you help me, please?
2Staff: Of course. How can I help you?
3Emma: Where can I buy a ticket to Central? My mum is waiting outside.
4Staff: You can buy one at the ticket counter over there, next to the front entrance.
5Emma: What time does the next train leave?
6Staff: It leaves at three fifteen. Please hurry, or you will miss it!
7Emma: How much is a child ticket?
8Staff: It is eight dollars. Cash only, please.
9Emma: And how old must my little brother be to use a child ticket? He is five years old.
10Staff: Children under twelve can use child tickets, so your brother is fine. Children must travel with an adult.
11Emma: Which platform does the train leave from?
12Staff: Platform six. Follow the yellow signs, and you will find it easily.
13Emma: Thank you very much for your help.
14Staff: You are welcome. It is my job. Do you need a map of the station?
15Emma: Yes, please. That would be very helpful.
16Staff: Here you are. Have a nice and safe trip!
§逐句中文翻译 Sentence-by-sentence translation
Emma: Excuse me, could you help me, please?
Emma：不好意思，可以帮帮我吗？
Staff: Of course. How can I help you?
Staff：当然可以。有什么可以帮你？
Emma: Where can I buy a ticket to Central?
Emma：在哪里可以买去中环的车票？
My mum is waiting outside.
我妈妈在外面等著。
Staff: You can buy one at the ticket counter over there, next to the front entrance.
Staff：你可以在那边的售票处买，就在正门旁边。
Emma: What time does the next train leave?
Emma：下一班车几点开？
Staff: It leaves at three fifteen.
Staff：三点十五分开。
Please hurry, or you will miss it!
请快些，否则就赶不及！
Emma: How much is a child ticket?
Emma：小童票多少钱？
Staff: It is eight dollars. Cash only, please.
Staff：八元。只收现金。
Emma: And how old must my little brother be to use a child ticket?
Emma：那么我弟弟几岁可以买小童票？
He is five years old.
他五岁。
Staff: Children under twelve can use child tickets, so your brother is fine.
Staff：十二岁以下的小朋友可以用小童票，所以你弟弟没有问题。
Children must travel with an adult.
小朋友要大人陪同才可以搭车。
Emma: Which platform does the train leave from?
Emma：班车在哪个月台开出？
Staff: Platform six. Follow the yellow signs, and you will find it easily.
Staff：六号月台。跟著黄色指示牌走就很容易找到。
Emma: Thank you very much for your help.
Emma：非常感谢你帮忙。
Staff: You are welcome. It is my job.
Staff：不必客气，这个是我的工作。
Do you need a map of the station?
你需要车站地图吗？
Emma: Yes, please. That would be very helpful.
Emma：好呀，谢谢。那就太有帮助了。
Staff: Here you are.
Staff：给你。
Have a nice and safe trip!
祝你旅途愉快、一路平安！
1重点摘要 Summary
Excuse me 开头。
2生字卡 Vocabulary
打扰。
哪里。
多少钱。
多少岁。
几点。
可不可以。
请。
多谢。
3逐步讲解 Steps
- 开头向陌生人询问资料，先用 Excuse me 开头。例句：Excuse me, may I ask you a question? 要注意 Excuse me 与 sorry 不同：Excuse me 用在打扰别人之前，sorry 用在冒犯别人之后；开头唤起对方注意，等对方回应后再提出问题，交谈才会自然；说的时候面带微笑、音量适中，有礼貌的态度能让对方更乐意帮忙。
- 问句问资料的核心是疑问词：where 问地点，how much 问价钱，what time 问时间。例句：Where is the post office? How much is the ticket? 要注意疑问词开头的问句用倒装语序，例如 What time does it open 中的 does 要提前；问什么资料就选对应的疑问词，不能混用；问句结尾语调上扬，听起来才有礼貌。
- 礼貌礼貌用语贯穿整段交谈：请求时加 please，得到帮助后说 thank you。例句：Could you tell me the way, please? 要注意 could 比 can 更客气，是问路与询问的首选；对方回答之后要立即道谢，例如 Thank you very much；对方回应道谢时，可以说 You are welcome 或 Have a nice day；礼貌用语虽短，却是口语考试的评分项目。
- 例子完整例子：Excuse me, where is the toilet? 这句示例包含三个要素：Excuse me 引起对方注意，where 提出疑问，句尾用问号。例句：Excuse me, where is the nearest MTR station? 要注意 nearest 是 near 的最高级，表示最近的；实际运用时把地点替换即可，例如 the library、the car park；先模仿这个框架造句，再逐渐换用其他疑问词，就能查询各种资料。
- 常用问句三条问句可以应付大部分场合：Where is...? 问地点；How much is it? 问价钱；What time does it open? 问开放时间。例句：Where is the bookshop? How much is this pen? What time does the museum open? 要注意三句的结构各不相同：Where is 之后直接接地点；How much 与 What time 之后要用 does 提问，动词用原形；背熟这三句，购物与问路都够用。
- 覆述确认听完对方的答复后，覆述一次以确认理解。例句：So it opens at ten. Thank you very much! 要注意覆述时以 so 开头，把对方的答复简短地重说一遍，如果资料有误，对方会即时纠正；这是防止听错的重要技巧；覆述之后紧通道谢，让交谈圆满结束；如果没有听清楚，可以说 Pardon? 或 Could you say it again, please? 请对方重复。
5例题示范 Example
问题：怎样有礼貌地询问书店的开门时间？
- 第一步：以 Excuse me 礼貌开场，并用 could you 提出请求，例如：Excuse me, could you help me, please?
- 第二步：提出主题问题，用 What time does 加主语加动词原形，例如：What time does the bookshop open?
- 第三步：留心听对方的答案，例如：It opens at ten o'clock.
- 第四步：覆述对方的答案以确认理解，并即时道谢，例如：So it opens at ten. Thank you!
- 第五步：以更完整的感谢与祝福收结，例如：Thank you very much. Have a nice day!
- 答案：示范问答：Emma: Excuse me, could you help me, please? What time does the bookshop open? / Clerk: It opens at ten o'clock. / Emma: So it opens at ten. Thank you very much!
6常见错误 Mistakes
76 题快测 Quick check
Q1打扰别人开头？
Q2问地点？
Q3问价钱？
Q4问时间？
Q5礼貌用什么？
Q6Could you 用途？
8重点回顾 Recap
- 问资料三步：Excuse me → 问句 → 多谢。
- 礼貌字：please、could you、thank you。
- 常用问句：Where is...? / How much is it? / What time does it open?
- 疑问句结构：疑问词 + is/does + 主词。
- 听完答复覆述一次确认，先不会行错路。